Terms of service
OVERVIEW
Welcome to Kelvoshop-shop! The terms “we”, “us” and “our” refer to Kelvoshop-shop. Kelvoshop-shop operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 – PRODUCT LIST AND PRICES
Kelvoshop currently offers the following products for sale:
| Product Name | Description | Price (USD) |
|---|---|---|
| Multi-Use Elephant Pencil & Cell Phone Holder | Cute and practical desk accessory for home or office, perfect for gifting. | $1.99 |
| Women's Long Sleeve Sports Top | Breathable, flexible, and perfect for gym, yoga, and fitness workouts. | $2.49 |
| Fashion Women Wide Italian Elastic Charm Bracelet | Elegant stainless steel bracelet for everyday chic. | $2.99 |
| Summer High Waisted Linen Pants for Women | Lightweight and breathable wide-leg trousers, ideal for summer wear. | $3.99 |
| Ladies Casual Mules | Comfortable flat shoes with pearl design for stylish everyday wear. | $4.99 |
| Womens Winter Thermal Vest Plus Size | Soft and warm undershirt perfect for layering in cold weather. | $6.99 |
| Wooden Scent Diffuser – Jupiter Shape | Aesthetic wooden decor piece that naturally refreshes air without oils. | $3.99 |
| Sand Wax Candle Making Kit | Complete DIY candle set with 10 colorful wax packs and wicks for beginners. | $7.99 |
| Modern Stone Pattern Bath Mat Set | Soft, non-slip, and absorbent mat for elegant bathroom décor. | $12.47 |
| Creative Cherry Shape Toilet Brush Holder | Cute and functional cherry design adds charm to your bathroom. | $14.99 |
| Halloween Skeleton Toilet Paper Holder | Spooky and fun holder to complete your Halloween bathroom theme. | $19.99 |
| Ladybug Toothbrush Holder | Adorable suction cup design that keeps kids’ toothbrushes clean and organized. | $17.47 |
| Electric Pet Grooming Brush | Steam and massage brush to detangle and clean pet fur effortlessly. | $9.99 |
| Pet Eye Cleaning Brush | Gentle silicone head brush for safe and easy pet tear cleaning. | $3.49 |
| Dog Toothbrush Toy | Fun chew toy that helps clean dog teeth and promote dental health. | $24.95 |
| Premium Painless Nail Clipper for Pets | Safe and easy-to-use nail clipper for all dog sizes. | $29.99 |
| Dog Cat Feeding Double Bowl | Sturdy and easy-to-clean feeding station for your pets. | $34.95 |
| Pumpkin Brush Pet Deshedder | Removes loose fur efficiently while keeping your pet’s coat shiny. | $39.99 |
| Transparent Luminous LED Night Light | Modern glowing night light with erasable message board. | $16.97 |
| 3D Printed Shapeshift Robot | Flexible and poseable robot toy perfect for creative play. | $14.17 |
| Unbreakable Mr. Immortal Wooden Man | Classic wooden magic toy that stands up after every fall. | $19.97 |
| Gemstone Turtle Diamond Art Kit | Relaxing diamond painting craft kit for turtle lovers. | $29.48 |
| DIY Book Nook Insert Shelf Kit | Miniature magic shop model for bookshelf décor enthusiasts. | $61.97 |
| Mr.Paper Mini Portable Cat Claw Utility Knife | Cute and sharp mini cutter for art and daily tasks. | $16.00 |
| BunCharm DIY Steamed Bun Mold | Create adorable steamed buns easily with this DIY mold. | $34.99 |
| Mountains River Waterfall Reflux Incense Burner | Beautiful backflow incense fountain that adds peace to your space. | $22.97 |
| Bathroom Corner Punch-Free Rack | Easy-install rack to keep your bathroom essentials organized. | $23.00 |
| Premium Coral Velvet Bath Towels | Ultra-soft, absorbent towels suitable for home or spa. | $19.00 |
| Sweet Flower in Wonderland Crochet Pattern PDF | Whimsical crochet flower pattern for handmade lovers. | $1.00 |
| Handmade Chunky Knit Blanket | Cozy and soft blanket for warmth and stylish home décor. | $99.00 |
| Monkey Doll Amigurumi Crochet Pattern | Cute monkey crochet pattern for creative craft projects. | $4.00 |
| Bear Amigurumi English Pattern Doll | Adorable bear crochet doll pattern for beginners. | $4.00 |
| Small Fresh Pink Ribbon Bow | Elegant pink ribbon bow perfect for gifts and decorations. | $19.00 |
| Slimming Anti-Chafing Bands | Comfortable thigh bands to prevent chafing and enhance comfort. | $19.97 |
| Cozy Teddy Jacket | Fluffy, warm, and fashionable teddy jacket for casual wear. | $49.00 |
| Catnip Clean Teeth Green Cat Snacks Sticks | Natural chew sticks to keep your cat’s teeth clean and healthy. | $24.00 |
| Matatabi Cat Mint Toys | Fun and natural lollipop-style catnip toys for cats. | $22.00 |
| Wooden Pet Platform | Durable wooden play platform for small pets to climb and play. | $25.00 |
| Snuggly Safe Puppy Car Seat | Secure and cozy car seat for small dogs during travel. | $49.00 |
| Handheld Vacuum For Pet Hair | Compact and efficient vacuum designed to remove pet hair easily. | $29.00 |
| DIY Book Nook Kit | Micro bookshelf model kit perfect as a unique creative gift. | $61.97 |
| Zinc Alloy Moon And Star Ring | Delicate celestial ring made with durable zinc alloy. | $20.00 |
| LED Light Suspension Crystal Ball | Floating, color-changing crystal ball controlled by gestures. | $19.00 |
| Personal Fondue Mug | Perfect mini fondue mug for chocolate, cheese, or cozy desserts. | $29.00 |
| Gold & Silver Heartbeat Necklace | Romantic dual-tone necklace with heartbeat pendant design. | $17.97 |
| Autumn Winter Long Sleeve Slim Casual Cardigan | Stylish long cardigan for a warm and chic winter look. | $103.94 |
| Women's Slim Fit Full-Zip Fleece Jacket | Soft, warm, and versatile fleece for everyday wear. | $67.99 |
| Womens Solid Color Hooded Zip Sweatshirt | Casual hooded sweatshirt for a cozy and relaxed style. | $47.95 |
| 300ml Ceramic Soap Dispenser | Modern ceramic soap bottle perfect for minimalist bathrooms. | $32.00 |
| Set of 3 pcs Modern Bathroom Shelf with Towel Rack | Stylish wall-mounted shelves to organize bathroom essentials. | $165.00 |
| Portable Cartoon Bear Soap Dish | Cute and leakproof soap holder, great for travel or home. | $14.00 |
Prices are subject to change without notice. Taxes, shipping, and handling may apply depending on your location.
SECTION 4 - ORDERS
When you place an order, you are making an offer to purchase. Kelvoshop-shop reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Kelvoshop-shop confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Kelvoshop-shop may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy: policies/refund-policy
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 5 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 6 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 7 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Kelvoshop-shop, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Kelvoshop or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Kelvoshop.
Kelvoshop’s names, logos, product and service names, designs, and slogans are trademarks of Kelvoshop or its affiliates or licensors. You must not use such trademarks without the prior written permission of Kelvoshop. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 8 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
SECTION 9 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here /policies/privacy-policy, and By using the Services, you acknowledge that you have read and agree to the terms of our Privacy Policy.
We collect and process personal information in order to operate, improve, and provide our Services to you. Information you submit through the website may be shared with trusted third-party service providers (such as payment processors and shipping partners) as necessary to fulfill your orders and improve your experience. Some of these third parties may be located in other countries than where you reside. Review our privacy policy policies/privacy-policy for more details.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Kelvoshop-shop.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Kelvoshop-shop, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Kelvoshop-shop, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Kelvoshop, along with its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Kelvoshop-shop is headquartered. You and Kelvoshop-shop consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 - DISPUTE RESOLUTION; ARBITRATION, CLASS ACTION WAIVER
Please review this section carefully, as it affects your legal rights.
You agree that any dispute, claim, or controversy related to these Terms or your use of the Services will first be addressed through informal resolution. You must contact us and allow a period of at least thirty (30) days to attempt to resolve the matter.
If the issue is not resolved, it will be handled exclusively through final and binding arbitration rather than through court proceedings, except where a claim qualifies for small claims court. Arbitration will be conducted by a neutral arbitrator under accepted rules and may occur remotely or at a mutually agreed location. Any arbitration award may be enforced in a court of competent jurisdiction.
If a customer disputes a payment and a chargeback is initiated, we reserve the right to charge a $45 administration fee per disputed transaction or item charged back to cover the time, costs, and resources incurred in handling, reviewing, and responding to the chargeback. This fee includes any bank or payment processor fees associated with the chargeback process. The administration fee will be charged to the original payment method or invoiced separately if necessary, and is in addition to any other remedies available to us under these Terms.
All disputes must be brought on an individual basis only. You agree not to participate in any class, collective, or representative action.
Both parties waive the right to a trial by jury.
You may opt out of this provision by submitting written notice within thirty (30) days of accepting these Terms.
Nothing in this section limits either party’s right to seek injunctive or equitable relief in court, particularly for matters involving intellectual property or unauthorized use.
If any part of this section is found to be unenforceable, the remaining provisions will continue in full force. However, if the class action waiver is found invalid, this entire section will be void.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@kelvoshop.com
Our contact information is posted below:
TRADING NAME: Kelvo Shop
info@kelvoshop.com
BUSINESS ADDRESS: 2427 Lennox St Pomona, CA 91767
PHONE NUMBER: (951) 633-8246